Which laptop do you have? The exact model designation is usually on a label on the back of the notebook. You need this to identify the notebook model.
Alternatively, you can also read it out with the help of the Windows command prompt or the system information.
First you have to open the Windows command prompt. To do this, press the Windows key and now search for "cmd". Then press Enter.
To find out your model, enter "wmic csproduct get name" in the command prompt and press Enter.
To find out your serial number, enter "wmic bios get serialnumber" at the command prompt and press Enter.
Press the [Windows] and [R] keys simultaneously so that the "Run" command opens.
Enter "msinfo32" and confirm with "OK".
Now the system information opens. Here you will get a detailed overview of the installed hardware and also the model and serial number.
Indication: The Model No. in the battery compartment (here: P01E) is not relevant.
Indication: The MB Ver. (mainboard version number) differs from the model number on some Asus laptops.
Indication: The model code can also be found in the serial number.
Indiciation: The Model No. (here: PP41L) is not relevant.
Indiciation: Exact type name = without "CTO".
If you can not identify your laptop model, please contact us using the contact form. There you can also attach a photo of the bottom side of your laptop.